Frequently Asked Questions
Find answers to common questions about our home healthcare services
What services does Care on Call Home Healthcare provide?
We provide comprehensive home healthcare services including skilled nursing, physical therapy, occupational therapy, speech therapy, and custodial care. Our services range from a few hours to 24/7 assistance depending on your needs.
What insurances do you accept?
Major Insurance Providers
Other Coverage Options
What areas do you serve?
We serve all of Broward County, Florida, including Fort Lauderdale, Davie, Plantation, Sunrise, Coral Springs, and surrounding communities.
How quickly can you start services?
We can often start services within 24-48 hours of your initial assessment, depending on your specific needs and care requirements.
Are your caregivers licensed and screened?
Yes, all our healthcare professionals are licensed, bonded, and insured. They undergo extensive background checks, licensure verification, and competency testing before joining our team.
Can I choose my caregiver?
Absolutely! We work with you to match you with a caregiver who meets your specific needs and preferences. If you're not completely satisfied, we'll work to find a better match.
What is the difference between skilled nursing and custodial care?
Skilled nursing involves medical care provided by licensed nurses (RNs/LPNs) for conditions requiring clinical expertise. Custodial care includes assistance with daily living activities like bathing, dressing, and meal preparation.
Do you provide 24/7 care?
Yes, we offer 24/7 nursing availability for urgent situations and can provide round-the-clock care when needed. We also offer flexible scheduling for a few hours of care per day.
How do I get started with your services?
Simply call us at (954) 358-5001 or fill out our contact form. We'll schedule a free consultation to assess your needs and develop a personalized care plan.
What makes Care on Call different from other agencies?
We're locally owned and operated in Fort Lauderdale, providing personalized care with 24/7 nurse availability. We offer competitive rates, accept various payment options, and focus on exceeding expectations for both clients and families.